You're on vacation and suddenly your credit card is gone? First take a deep breath and stay calm. If you are sure that your card has been lost or stolen, you should report the loss of your card as soon as possible and have it blocked immediately. You can usually find the emergency number on the back of your card. Please write down the number separately beforehand.
Central phone number that can be used to block all cards, including the EC/Maestro card:
116 116 or from abroad +49 116 116
| Credit card company | Area code of | Call number |
|---|---|---|
| American Express | Germany (0049) | 069 - 97 97 10 00 |
| Diners Club | Germany (0049) | 0180 - 234 54 54 |
| Diners Club | USA (0 01-) | 0203 - 3 47 79 06 |
| EC Card | Germany (0049) | 01805 - 02 10 21 |
| Eurocard | Germany (0049) | 069 - 79 33 19 10 |
| Mastercard | Germany (0049) | 0800 - 8 19 10 40 |
| VISA | Germany (0049) | 0800 - 8 14 91 00 |
| VISA | USA (0 01-) | 4 10 - 5 81 - 38 36 |
